schleich® Rewards Club - Terms & Conditions
schleich® rewards club Loyalty Program Terms and Conditions
Effective Date: July 18, 2022
California Residents: The schleich® Rewards Club Loyalty Program may be considered a “financial incentive” under California law. Please review our CCPA Financial Incentive Notice below.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE SCHLEICH® REWARDS CLUB LOYALTY PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT PARTICIPATE IN THE SCHLEICH® REWARDS CLUB LOYALTY PROGRAM.
The schleich® Rewards Club Loyalty Program (“schleich® Rewards Club”) is operated by Schleich USA, Inc. These Terms and Conditions (“Terms”) apply to your access to and participation in the schleich® Rewards Club. These Terms do not alter in any way the Schleich-s.com Terms & Conditions [https://ca.schleich-s.com/pages/terms-and-conditions-canada, https://ca.schleich-s.com/fr/pages/terms-and-conditions-canada,https://us.schleich-s.com/pages/terms-and-conditions] of purchase, Terms of Use [https://us.schleich-s.com/pages/terms-of-use, https://ca.schleich-s.com/pages/terms-of-use, https://ca.schleich-s.com/fr/pages/terms-of-use ], and/or Privacy Policy https://privacy.schleich-s.com ], which are incorporated into these Terms. Please review the Privacy Policy carefully to understand how Schleich USA collects and uses personal information. In the event of any conflict between these Terms and the Schleich-s.com Terms of Use, the Terms of Use will control.
All schleich® Rewards Club benefits, points, awards, and statuses are subject to availability and may be changed by Schleich USA at any time without notice. Schleich USA may terminate schleich® Rewards Club, in whole or in part, at Schleich USA’s sole discretion. Schleich USA may also choose to substitute a similar loyalty program at any time. If schleich® Rewards Club is terminated, all unredeemed points will be forfeited without any obligation or liability.
By joining schleich® Rewards Club, you agree to receive newsletters and emails related to the Program. You also agree to receive other newsletters and promotional emails from Schleich USA.
Modification. Except as otherwise expressly prohibited or limited by applicable laws, Schleich USA may at any time amend, modify, or supplement these Terms as well as the structure for earning awards or points with or without notice, even though such changes may affect the value of accumulated points or the ability to obtain certain benefits. You are responsible for remaining knowledgeable of the Terms and any changes. Your continued participation in schleich® Rewards Club will constitute your acceptance of any such changes to these Terms or the schleich® Rewards Club program. If you object to these Terms or any changes hereto or at any time become dissatisfied with schleich® Rewards Club, your sole recourse shall be to opt-out of schleich® Rewards Club. Schleich USA shall not be liable to you in any way for any value or benefits you may lose as a result of any changes made to schleich® Rewards Club, including, without limitation, any points or rewards.
schleich® Rewards Club Eligibility. schleich® Rewards Club is a loyalty program offered to Schleich-s.com account holders. The program is open to residents of the United States and Canada who are at least eighteen (18) years of age.
Description of schleich® Rewards Club. schleich® Rewards Club is a free program to reward our customers for their loyalty. Members receive certain promotional offers and benefits and have the opportunity to unlock additional promotional rewards.
Joining schleich® Rewards Club. To join schleich® Rewards Club, simply log into your existing Schleich-s.com account for US https://us.schleich-s.com/account/login and for Canada (english) https://ca.schleich-s.com/account/login and Canada (french) https://ca.schleich-s.com/fr/account/login opt in to schleich® Rewards Club under the schleich® Rewards Club tab. There will also be an option to join when making a purchase.or, if you do not already have an account, register for an account on Schleich-s.com and opt in to schleich® Rewards Club at the time of registration. You may also join schleich® Rewards Club by visiting https://us.schleich-s.com/pages/schleich-rewards-club in the United States or https://ca.schleich-s.com/pages/schleich-rewards-club (English) or https://ca.schleich-s.com/fr/pages/schleich-rewards-club (French) in Canada.
You may opt out of schleich® Rewards Club at any time by contacting our customer service team at shop@schleich-s.com. If you elect to opt-out or cancel your account, you (i) will not be able to redeem any unused schleich® Rewards Club perks or points, (ii) will not be able to retrieve previously-earned points or Perks if you elect to opt in at a later time, and (iii) will not be able to earn points for purchases or actions taken while not opted in to schleich® Rewards Club. If you opt-out and then rejoin schleich® Rewards Club, any previous points, Perks, or Rewards will not be retrievable.
Points and Rewards. schleich® Rewards Club members will earn points from Qualified Orders, as well as from “earn actions” such as signing up for promotional emails or electing to “follow” Schleich USA on social media through the link provided on the Schleich USA website. (All actions taken by you on third-party social media websites or apps must comply with the applicable terms of service for that website or app.) Qualified orders include regular and sale priced merchandise and exclude gift cards, sales tax, state fees, discounts, shipping and delivery charges and/or other excluded charges specified by us from time-to-time. Points are only awarded based on full dollars spent; purchase prices will be rounded down to the nearest full dollar amount in order to calculate rewards. Detailed descriptions of the benefits provided by membership, as well as opportunities for obtaining points, can be found at https://us.schleich-s.com/pages/schleich-rewards-club] in the United States or https://ca.schleich-s.com/pages/schleich-rewards-club (English) or https://ca.schleich-s.com/fr/pages/schleich-rewards-club (French) in Canada.
To make a Qualified Order you must be signed into your Schleich-s.com account when placing the order and keep the qualifying item(s) from the order. You can check your orders in the schleich® Rewards Club tab in your account to see which orders are Qualified Orders and monitor your point total. If you make a Qualified Order and later return the item(s) in the order, that order is no longer a Qualifying Order, and any points corresponding to the returned item(s) earned will be removed from your account. If there are no points (or insufficient points) in your account at the time of subtraction, your account will have a negative balance.
Points based on purchases will be allocated to your account when your order is shipped. In the case of “earn actions,” points will be allocated to your schleich® Rewards Club account as soon as practicable.
Points, Rewards, and/or Perks used to make a purchase that is later returned may be returned to your account, but the process is not automatic and requires that you contact Customer Service at shop@schleich-s.com or shop-can@schleich-s.com in Canada. Only the points that correspond to the refunded amount (rounded down to the nearest whole dollar) will be returned to your account. Dynamically added free products, if canceled, will result in an automatic return of the corresponding points to your account and do not require contacting Customer Service.
Rewards, benefits, and/or points earned through schleich® Rewards Club have no cash value, are non-transferable, and confer no property rights in or to rewards or other schleich® Rewards Club benefits. Rewards cannot be exchanged or returned for points, another product or a monetary refund. All schleich® Rewards Club points will expire upon twelve (12) consecutive months of account inactivity.
schleich® Rewards Club Perks. schleich® Rewards Club members may receive offers, coupons, gifts, etc. via email and/or text message. schleich® Rewards Club members will also receive program emails including status updates and other relationship maintenance messages from schleich® Rewards Club. The only way to opt-out of these emails is to opt-out of schleich® Rewards Club. You cannot opt-out of these emails and remain a schleich® Rewards Club member.
Perks may be customized based on purchase behaviors and preferences. Perks may have certain restrictions including expiration dates and short, time-limited redemption periods. Read each offer carefully for specific details. Redemption offers are not guaranteed and must be exercised pursuant to applicable terms and conditions. Rewards and Perks must be redeemed at time of purchase and may not be applied retroactively. Only the account holder may use and access the schleich® Rewards Club Perks.
Schleich USA reserves the right to change the Perks provided to schleich® Rewards Club Members and to change the specific Perks offered. At present the Perks potentially available include:
- Exclusive one-time coupons;
- Early access to promotions, new arrivals, and back-in-stock items;
- Priority back-in-stock notifications; and
- Exclusive loyalty promotions.
No redemption opportunities are guaranteed, and any redemption opportunity may be subject to its own terms and restrictions, including expiration dates. If you do not make any purchase during a twelve (12)-month period, your available rewards points will expire.
Schleich USA expressly reserves the right to offer similar (or identical) perks or other benefits, including participation in promotional offers or sweepstakes, to both schleich® Rewards Club members and non-members.
Your schleich® Rewards Club Account Is Personal. Each Schleich USA customer may create only one schleich® Rewards Club account. The schleich® Rewards Club account is personal and may not be assigned, transferred, or shared with family, friends, or for commercial purposes. schleich® Rewards Club account and associated benefits are not intended for those purchasing items for resale.
Miscellaneous. Schleich USA reserves the right to suspend your schleich® Rewards Club Perks and/or terminate your participation in schleich® Club Rewards if Schleich USA, in its sole discretion, determines that you have violated these Terms, the Terms & Conditions of purchase, the Schleich-s.com Terms of Use, or the Schleich-s.com Privacy Policy, or if the use of your account is unauthorized, for commercial purposes, deceptive, fraudulent, or otherwise unlawful. In the event that you or Schleich USA terminates your participation in schleich® Rewards Club, then all unredeemed Perks will become void.
Unless otherwise expressly stated herein, the laws of the United States of America and the laws of the State of North Carolina, without regard to the principles of conflicts of laws, will govern these Terms, your participation in schleich® Rewards Club, and all matters relating to your access to, and/or use of, schleich® Rewards Club.
Quebec consumers: These Terms & Conditions and any dispute of any sort that might arise between you and Schleich shall be governed by the laws of the Province of Quebec, without reference to its conflict of laws provisions, and the laws of Canada applicable therein, and any disputes in which it is necessary to proceed in court rather than in arbitration will be submitted to the courts of competent jurisdiction of the District of Montreal (Quebec).
Schleich USA prohibits reselling of merchandise purchased from Schleich-s.com. Suspected reselling or other fraudulent or unauthorized activity by schleich® Rewards members will result in suspension of the member’s account and loss of all Rewards.
The personal information collected from you in connection with the Program, including but not limited to purchases made in connection with your Program membership, will be used and disclosed by us in accordance with the Terms & Conditions [https://us.schleich-s.com/pages/terms-and-conditions, https://ca.schleich-s.com/pages/terms-and-conditions-canada, https://ca.schleich-s.com/fr/pages/terms-and-conditions-canada ] of purchase, Terms of Use https://us.schleich-s.com/pages/terms-of-use, https://ca.schleich-s.com/pages/terms-of-use, https://ca.schleich-s.com/fr/pages/terms-of-use ], and/or Privacy Policy [ https://privacy.schleich-s.com ].
CCPA Financial Incentive Notice. We offer incentives to customers that involve sharing of personal information with us. The personal information collected and retained by Schleich USA in operating these programs is described in our Privacy Policy [https://privacy.schleich-s.com/], and includes your name and contact details, your date of birth information, your contact history with us, your purchase and product feedback history, additional details about you, information about your device type and how you use our website, your public reviews and blog comments and inferences from data and other personal information we may collect in connection with your interaction with our service and/or participation in any of our promotional programs.
Benefits provided through our promotional programs may be deemed a “financial incentive” (e.g., promotional goods) and/or “differential services” (e.g., discounts, coupons, other promotions) under the California Consumer Privacy Act (“CCPA”). We currently offer the following promotional programs in connection with the collection and retention of Personal Information:
- schleich® Rewards Club Program: We offer rewards to customers participating in schleich® Rewards Club, consistent with our Terms above. Participants in schleich® Rewards Club receive promotional offers, including discounts, coupons and opportunities to participate in other promotional opportunities. You can join schleich® Rewards Club by logging into your account on Schleich-s.com and opting-in to the Program or by opting-in when making a purchase.
For CCPA purposes, we treat the value of your personal information collected through our promotional programs as equivalent to our total program expenses (excluding the value of benefits). The value of each program is the value of the program benefits, including discounts and coupons, the value of which will depend on individual customer participation. By participating in our promotional programs, you agree that the benefits are reasonably related to the value of the personal information collected and retained.
Participation in our promotional programs is always optional. You may opt-out of schleich® Rewards Club at any time by contacting customer service at shop@schleich-s.com.